CLOSED FOR HOLIDAYS:

We inform our customers that the store is closed for holidays during the month of August. Orders paid during this period will be shipped starting September 1. Enjoy the summer!

El equivalente a unos 12 metros de soga a escala 1/10, con su respectivo nudo; para zapadores, espeleólogos etc...

This product is currently sold out. New units may be available soon.

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At Hobbycrash we understand that we have a responsibility to protect and respect your privacy and look after your personal data.

This Privacy Notice, inclusive of our General Terms of Service, explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely under GDPR Data Protection law.

This Privacy Notice sets out your rights under the new laws.

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We never share customer information with third companies. We only use your data to ship the goods to you and to contact you about the shipment.

However, we sometimes send offers and bulletins to selected groups of customers about our productos or special promotions. If you do not want to receive such offers, please adjust your Account Preferences.

You can cancel your account at any time just by letting us know, after which we will proceed to delete the account.

You must use a valid email address to contact you if necessary. Please note that some Internet providers and email clients apply filters to messages received, so if you do not receive emails from us looking in the "Spam", "mail filter" or similar folder.

If you do not receive the confirmation email from the shop whenr you register an account or any other communication, you can access your account via the following link: Click here to enter your account. From your account you can check the status of each order. However, we strongly recommend using an email address that accepts messages from the store.

Shipping data (name and address) must be true because if not it would be impossible for us to ship orders. If we detect any false data we will cancel the account immediately.

It is very convenient to provide a phone number so the courier can contact you quickly if there is any occurrence of urgency on shipping.

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None of the cookies used on our web collects personally identifiable information about you.

We use cookies for the following purposes:

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How do we collect personal data from you?

We receive information about you from you when,

You use our website
Complete forms on our website
If you contact us by phone, email, live-chat or otherwise in respect of any of our products and services or during the purchasing of any such product.
Additionally we also collect information from you when you sign up, enter a competition, promotion or survey or when you inform us of any other matter.
If you provide us with personal data about a third party (for example when ordering for someone else on their behalf or having it delivered to some one else), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.

What type of data do we collect from you?

The personal data that we may collect from you includes your name, address, email address, phone numbers, payment information. We may also keep details of your visits to our site including, but not limited to traffic data, location data, weblogs and other communication data. We also retain records of your queries and correspondence, in the event you contact us.

Please be aware that any video, image, or other content emailed or otherwise made available by you to us, which is not required to process your order whether published content or not, is not subject to our Privacy Notice.

How do we use your data?

We use information about you in the following ways:

To process orders that you have submitted to us
To provide you with products and services
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To provide customer care, including responding to your requests if you contact us with a query
To administer accounts, process payments and keep track of billing and payments
To detect fraud and to make sure what you have told us is correct

Communication of your data to third parties

To provide the service of selling goods remotely we may need to communicate your data to third parties selected by you (banks or courier services) with the sole purpose of providing the contracted service.

Retention periods

We will keep your personal data for the duration of the period you are a customer. We shall retain your data only for as long as necessary in accordance with applicable laws.

On the closure of your account, we may keep your data for up to 7 years after you have canceled your services with us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. We assure you that your personal data shall only be used for these purposes stated herein.

Customer Services

About us

30 Countries served
19.614 Orders shipped
4.985 Happy customers
Founded September 2006

CLOSED FOR HOLIDAYS:

Soga

3,50€

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