Geyper Man tank soldier equipment set 7612

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At Hobbycrash we understand that we have a responsibility to protect and respect your privacy and look after your personal data.

This Privacy Notice, inclusive of our General Terms of Service, explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely under GDPR Data Protection law.

This Privacy Notice sets out your rights under the new laws.

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We never share customer information with third companies. We only use your data to ship the goods to you and to contact you about the shipment.

However, we sometimes send offers and bulletins to selected groups of customers about our productos or special promotions. If you do not want to receive such offers, please adjust your Account Preferences.

You can cancel your account at any time just by letting us know, after which we will proceed to delete the account.

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We have used two types of cookies on this site:

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None of the cookies used on our web collects personally identifiable information about you.

We use cookies for the following purposes:

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Alternatively, you can visit www.aboutcookies.org containing full information on how to do this in a variety of browsers. You will find details on how to delete cookies from your device (including those on this visit) and more general information about cookies. To do this in the browser on your mobile device you need to consult the user manual.

How do we collect personal data from you?

We receive information about you from you when,

You use our website
Complete forms on our website
If you contact us by phone, email, live-chat or otherwise in respect of any of our products and services or during the purchasing of any such product.
Additionally we also collect information from you when you sign up, enter a competition, promotion or survey or when you inform us of any other matter.
If you provide us with personal data about a third party (for example when ordering for someone else on their behalf or having it delivered to some one else), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.

What type of data do we collect from you?

The personal data that we may collect from you includes your name, address, email address, phone numbers, payment information. We may also keep details of your visits to our site including, but not limited to traffic data, location data, weblogs and other communication data. We also retain records of your queries and correspondence, in the event you contact us.

Please be aware that any video, image, or other content emailed or otherwise made available by you to us, which is not required to process your order whether published content or not, is not subject to our Privacy Notice.

How do we use your data?

We use information about you in the following ways:

To process orders that you have submitted to us
To provide you with products and services
To comply with our contractual obligations we have with you
To help us identify you and any accounts you hold with us
To enable us to review, develop and improve our website and services
To provide customer care, including responding to your requests if you contact us with a query
To administer accounts, process payments and keep track of billing and payments
To detect fraud and to make sure what you have told us is correct

Communication of your data to third parties

To provide the service of selling goods remotely we may need to communicate your data to third parties selected by you (banks or courier services) with the sole purpose of providing the contracted service.

Retention periods

We will keep your personal data for the duration of the period you are a customer. We shall retain your data only for as long as necessary in accordance with applicable laws.

On the closure of your account, we may keep your data for up to 7 years after you have canceled your services with us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. We assure you that your personal data shall only be used for these purposes stated herein.

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About us

30 Countries served
19.743 Orders shipped
5.010 Happy customers
Founded September 2006