Geyperman dog tag | Hobbycrash

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Geyperman dog tag

5,00€

Geyper Man Dog Tag. Made in plastic.

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Privacy & Cookie Policy

At Hobbycrash we understand that we have a responsibility to protect and respect your privacy and look after your personal data.

This Privacy Notice, inclusive of our General Terms of Service, explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely under GDPR Data Protection law.

This Privacy Notice sets out your rights under the new laws.

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We never share customer information with third companies. We only use your data to ship the goods to you and to contact you about the shipment.

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Shipping data (name and address) must be true because if not it would be impossible for us to ship orders. If we detect any false data we will cancel the account immediately.

It is very convenient to provide a phone number so the courier can contact you quickly if there is any occurrence of urgency on shipping.

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None of the cookies used on our web collects personally identifiable information about you.

We use cookies for the following purposes:

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How do we collect personal data from you?

We receive information about you from you when,

You use our website

Complete forms on our website

If you contact us by phone, email, live-chat or otherwise in respect of any of our products and services or during the purchasing of any such product.

Additionally we also collect information from you when you sign up, enter a competition, promotion or survey or when you inform us of any other matter.

If you provide us with personal data about a third party (for example when ordering for someone else on their behalf or having it delivered to some one else), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.

What type of data do we collect from you?

The personal data that we may collect from you includes your name, address, email address, phone numbers, payment information. We may also keep details of your visits to our site including, but not limited to traffic data, location data, weblogs and other communication data. We also retain records of your queries and correspondence, in the event you contact us.

Please be aware that any video, image, or other content emailed or otherwise made available by you to us, which is not required to process your order whether published content or not, is not subject to our Privacy Notice.

How do we use your data?

We use information about you in the following ways:

To process orders that you have submitted to us

To provide you with products and services

To comply with our contractual obligations we have with you

To help us identify you and any accounts you hold with us

To enable us to review, develop and improve our website and services

To provide customer care, including responding to your requests if you contact us with a query

To administer accounts, process payments and keep track of billing and payments

To detect fraud and to make sure what you have told us is correct

Communication of your data to third parties

To provide the service of selling goods remotely we may need to communicate your data to third parties selected by you (banks or courier services) with the sole purpose of providing the contracted service.

Retention periods

We will keep your personal data for the duration of the period you are a customer. We shall retain your data only for as long as necessary in accordance with applicable laws.

On the closure of your account, we may keep your data for up to 7 years after you have canceled your services with us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. We assure you that your personal data shall only be used for these purposes stated herein.

Terms & Conditions

REGISTER

To make purchases online is absolutely necessary to register as a customer previously.
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CUSTOMER ACCOUNT

When you register you will create a customer account and password for access to our system that only you know and so you will at any time know the state of their current orders, the history of them, modify your customer account, add different shipping addresses for each order according to your needs as well as other advantages of the system.

SYSTEM ACCESS

Each time you access our site you will be prompted your email address and password. Watch case sensitive and do it correctly because the system differentiates both and does not allow access if your email or password does not match exactly with those held by the system.

DUPLICATE ACCOUNTS

Avoid creating another client account if you previously created to avoid duplicity of records with a name. This can cause confusion for both parties. If you forget your password you can ask the system will be sent to another email address. The new password removes and replaces the previous one and allows you to enter the system. From that point when you can access your customer account with the new password and you can create your own password to be more familiar.

CONFIDENTIALITY

Data typed in our database are completely confidential and ONLY used for the proper functioning of the orders. Any kind will not be sent by email indiscriminate advertising clients except for essential communications necessary for the proper processing of your order, unless you check the box "Subscribe newsletter" to sign up the account or in your profile.

Shipping & Payment

Shipping

I've placed my order, what now?

We will check if everything on your order is available and get a real cost for shipping. We will send you an email once everything is arranged and ready to ship.

Your order may shows an estimate, however final charges are based on weight and/or volume so please wait for our final inovice.

What shipping method will you use?

It deppends on the country of destiny and the volume of the parcel. We use several companies like DHL, UPS, Zeleris or Correos Express. If you need an specific shipping method or courier please contact us before placing an order to get an estimate.

How often do you ship?

Once payment is received we usually take 4-5 business days to ship parcels except por preorders. If your order includes any Pre-Order items we will send the parcel when everything is available unless requested.

I live outside the European Union. Will my country charge me duty or taxes?

Our shipping quotes for overseas orders include carrier fees, insurance coverage and a small handling charge. Many countries may also impose Import Duties and other Taxes or Handling Fees. If so, those will be charged to you at delivery and are NOT included in our shipping quote. Please inquire in advance at your local post office about the fees that may be added when receiving a package from another country.

What if I receive a broken/incorrect item?

We hope you will be happy with your order, but if you are not, you may contact us to solve the problem. Please use the Contact link or reply to the order confirmation email. We recommend you refer a photograph and a description of the problem .

Payment

What payment methods do you accept?

You can pay us by bank wire transfer (IBAN/BIC) or paypal. If you prefer paypal we will add a 4% fees to the order total. Please note if you choose to pay with Paypal WE WILL SHIP TO THE SHIPPING ADDRESS used in PAYPAL only.
Shipping cost is not displayed on my order, why?

Due to several variables, currently the online store can not always automatically calculate shipping cost to countries outside EU. Because the complex calculating involved on international shipping - depending on volume and weight - the estimated shipping cost may be unaccurate. We will create an invoice for you and send it to your email address once your order is processed with the correct shipping cost if any changes are needed.

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30 Countries served

19.614 Orders shipped

4.985 Happy customers

Founded September 2006

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